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Privacy Policy

Effective Date: 10 August 2025
Last Updated: 10 August 2025

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Lost Pet Finder (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, purchase products, or use our services.

 

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

  • Account Information: Name, email address, phone number, physical address, and payment details when you create an account, make a purchase, or register your pet.

  • Pet Profile Information: Pet’s name, breed, medical details (such as allergies or medications), and emergency contact information.

  • Communications: Messages, inquiries, or reviews you send us via email, our website, or social media.

1.2 Information Collected Automatically

  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.

  • Location Data: GPS coordinates when a Lost Pet Finder tag is scanned, to help reunite pets with their owners.

 

2. How We Collect Information

  • Directly from you when you create an account, place an order, or complete a pet profile.

  • Automatically through cookies, analytics tools, and server logs when you visit our website.

  • Through tag scans, when a finder scans your pet’s QR code to send location and contact details.

 

3. Why We Collect Information

We collect and use your information to:

  • Provide and improve our products and services.

  • Facilitate the location and safe return of lost pets.

  • Process transactions and deliver orders.

  • Communicate with you about your account, orders, or inquiries.

  • Send important updates, promotions, or relevant pet safety information (with your consent).

  • Comply with legal obligations.

 

4. Sharing of Information

We do not sell your personal information. We may share your data:

  • With Finders: Limited information (your contact details and any provided pet health notes) is shared when someone scans your pet’s tag.

  • With Service Providers: Payment processors, delivery companies, or IT support who assist in running our business.

  • For Legal Reasons: If required by law, regulation, or government request.

 

5. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Restrict or object to certain data processing.

  • Withdraw consent to marketing communications.

  • Request a copy of your personal data.

You can exercise these rights by contacting us at: [Insert Contact Email]

 

6. Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations.

 

7. Children’s Privacy

Our services are not directed to individuals under 18 without parental consent. We do not knowingly collect information from minors.

 

8. Security Measures

We take reasonable steps to protect your information from loss, theft, misuse, unauthorised access, and disclosure.

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyse traffic, and personalise your experience. You can manage cookie preferences in your browser settings.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will be revised, and the new version will be posted on our website.

 

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Lost Pet Finder
Email: hello.lostpetfinder@gmail.com

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